Since only IBOs earn commissions, you need to make sure that you have an IBO account. If you don’t see the “Reports” tab when you log in, it means you have a Customer account.
If you have just upgraded to IBO in the past 7 days, your Paylution account is still in the process of creation. You will receive the activation email before your first commission.
If you received an email saying you have been paid (there should be an amount stated in the email), but still hasn’t received the activation email, contact Customer Support and provide your IBO ID and email address so that we may assist you.